The Financial Services Regulatory Authority of Ontario (FSRA) is responsible for supervising and regulating a broad range of financial service sectors. FSRA issues guidance to make it easier for the public, new entrants and incumbents to understand what is legally binding, what is FSRA’s interpretation or application of law and what information is designed to be helpful. All guidance is issued in accordance with FSRA's Guidance Framework.

The following table lists Active guidance. Use the filters to search the table or enter text in the search field. Please reach out to our contact centre if you require assistance.

Note: 

  • To find inactive guidance select “inactive from the “Status” filter.
  • For information on inactive / Inherited guidance, follow this link Inherited Guidance
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Inherited Guidance
Guidance Documents Table
Showing 101 to 157 of 157 entries
Status Category Guidance Number Guidance Name
Inactive Fraud & Abuse Reduction AU0120ORG Fighting Auto Insurance Fraud: What You Can Do
Active Consumer Protection - General Regulatory GR0008APP Fair Treatment of Customers in Insurance
Active Residual Market AU0067ORG Facility Association amendment to eligibility rules in the residual market
Inactive Driver Endorsement AU0007ORG Excluded Driver Endorsements (OPCF 28A and O.E.F. 78A)
Inactive Insurance Provider Protection Act AU0006ORG Emergency Service Provider's Insurance Protection Act (Insurance Amendment), 2004
Inactive Consumer Protection - Auto AU0089ORG Don't Get Scammed Buying Auto Insurance
Inactive Volunteer Drivers AU0072ORG Coverage and rating for volunteer drivers
Active Cost of Goods AU0036ORG Cost of Goods Guideline
Active Assessments and Examinations AU0127INF Cost of Assessments and Examinations Guideline
Active Consumer Protection - Auto AU0131INT Consumer Relief During A Declared Emergency under the Emergency Management and Civil Protection Act
Active CAIA AU0014ORG Compulsory Automobile Insurance Act (CAIA) "Insurance Card"
Inactive Endorsement AU0065ORG Complete set of endorsements attached to O.P.F. 1 (Owner's Policy)
Inactive Unfair or Deceptive Acts AU0021ORG Changes to Ontario Regulation 7/00: Unfair or Deceptive Acts or Practices
Active Regulation AU0016ORG Changes to Ontario Regulation 283/95: Disputes Between Insurers
Inactive Auto Insurance Regulations AU0034ORG Changes to Automobile Insurance Regulations; Guideline Update
Inactive Certificate AU0097ORG CERTIFICATE OF THE OFFICER/DESIGNATE: Appendix B1
Inactive Certificate AU0099ORG CERTIFICATE OF THE OFFICER/DESIGNATE
Inactive Certificate AU0098ORG CERTIFICATE OF THE ACTUARY: Appendix B2
Inactive Certificate AU0095ORG CERTIFICATE OF AN OFFICIAL: Appendix E
Inactive Certificate AU0096ORG CERTIFICATE OF AN OFFICIAL: Appendix B
Inactive Catastrophic Impairment AU0037ORG Catastrophic Impairment – Public Hospitals Guideline
Inactive Catastrophic Impairment AU0044ORG Catastrophic Impairment - Public Hospitals Guideline and Updated Cost of Goods Guideline
Active Preferred Provider Networks AU0012ORG Best Practices for Preferred Provider Networks (PPNs)
Active Rules and Risk Classification AU0059ORG Automobile Insurance Underwriting Rules and Risk Classification Variables
Inactive Underwriting rules AU0004ORG Automobile insurance underwriting rules
Inactive Forms - Auto AU0112ORG Automobile Insurance Policy (O.A.P. 1), Application and Endorsement Forms
Active Forms - Auto AU0138APP Automobile insurance non standard forms, endorsements and certificates of insurance approval filing process
Inactive Filing - Auto AU0105ORG Automobile Insurance forms filings
Inactive Filing - Auto AU0104ORG Automobile Insurance endorsements guidelines
Inactive Rate Approvals AU0122ORG Auto Quarterly Rate Approvals
Inactive Fraud & Abuse Reduction AU0116ORG Auto Insurance Fraud Hotline
Inactive Bill of Rights AU0085ORG Auto Insurance Consumers' Bill of Rights
Inactive Consumer Protection - Auto AU0093ORG Auto Insurance Consumer Resources
Inactive Forms - Auto AU0114ORG Auto Insurance Claims Forms (OCF Forms)
Inactive MVACF AU0117ORG Apply to the Motor Vehicle Accident Claims Fund
Inactive MVACF AU0118ORG Apply to the Motor Vehicle Accident Claims Fund
Inactive Loss Transfer AU0094ORG Analysis of Reform Cost and Loss Trend Rates for Ontario Private Passenger Automobile Insurance
Active Administrative Lapse AU0010ORG An Administrative Lapse or a Suspension of a Driver’s Licence
Inactive Forms - Auto AU0058ORG Amendments to Three Ontario Automobile Policy Forms - OAP 1, OPF 2 and OAP 4
Active Licensing - Auto AU0032ORG Amendments to the Statutory Accident Benefits Schedule, Service Provider Regulations, Administrative Penalties and Eligibility for Transportation Expenses
Inactive Settlement AU0043ORG Amendments to the Settlement Disclosure Notice
Inactive Filing - Auto AU0050ORG Amendments to the Private Passenger Automobile Filing Guidelines and Technical Notes
Inactive Forms - Auto AU0013ORG Amendments to the Ontario Garage Policy (O.A.P. 4) and Other Commercial Automobile Insurance Forms
Inactive Forms - Auto AU0070ORG Amendments to the Ontario Garage Automobile Policy (OAP 4) and related forms, and amendments to the Ontario Automobile Policy (OAP 1) and related forms
Inactive Garage Policy AU0005ORG Amendments to the Ontario Garage Automobile Policy
Inactive Forms - Auto AU0011ORG Amendments to the Ontario Automobile Policy (OAP 1) and related forms
Inactive Auto Insurance Regulations AU0042ORG Amendments to Automobile Insurance Regulations
Inactive Forms - Auto AU0041ORG Amendments to Accident Benefit Forms - Application for Determination of Catastrophic Impairment (OCF-19) and Standard Benefit Statement
Inactive Catastrophic Impairment AU0045ORG Amendment to Catastrophic Impairment Definition
Inactive Claims Process AU0086ORG After an Auto Accident: Understanding the Claims Process
Active Innovation GR0018DEC Affiliated insurers carrying on business as a common undertaking pursuant to s. 392.2(8) of the Insurance Act
Inactive Advisory Board GR0007ORG Advisory Board
Active Unfair or Deceptive Acts AU0139DEC Acquisitions Warranting Relief from Lowest Available Rate Requirement
Active Indexation AU0129DEC 2024 Automobile Insurance Indexation Amounts
Active SABS AU0124ORG 2019 Automobile Insurance Legislated and Regulatory Adjustments and Optional Indexation Rates Under the Statutory Accident Benefit Schedule
Active Indexation AU0015ORG 2009 Indexation Percentage under Bill 59/198, 2009 Indexation Percentage and Revised Deductibles/Monetary Amounts under Bill 164, and Changes to the Conservative Mennonite Automobile Brotherhood Assistance Plan Exemption Identification Card
Active Administrative Monetary Penalties - General Regulatory GR0013APP Enforcement: General Administrative Monetary Penalties Guidance