The Financial Services Regulatory Authority of Ontario (FSRA) is responsible for supervising and regulating a broad range of financial service sectors. FSRA issues guidance to make it easier for the public, new entrants and incumbents to understand what is legally binding, what is FSRA’s interpretation or application of law and what information is designed to be helpful. All guidance is issued in accordance with FSRA's Guidance Framework.

The following table lists active and inactive guidance. Use the filters to search the table or enter text in the search field.

Note: Guidance ending in “ORG” are inherited guidance previously posted on the Financial Services Commission of Ontario (FSCO) site. These guidance pages have been transferred as PDFs for reference. The links on these pages do not work and the content on these pages may or may not be reviewed or updated by FSRA.

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Showing 1 to 100 of 147 entries
Status Category Guidance Number Guidance Name
Inactive Financial Literacy AU0001ORG Your Financial Literacy Portal
Inactive Forms - Auto AU0002ORG New and Revised Policy and Endorsement Forms
Inactive Forms - Auto AU0003ORG Implementing Automobile Insurance Reforms Under Bill 198: Revised Ontario Automobile Policy (OAP 1) and related Policy and Endorsement Forms
Active Forms - Auto AU0008ORG Revised Ontario Garage Automobile Policy (O.A.P. 4) and Other Automobile Insurance Forms
Active Forms - Auto AU0009ORG New and Revise Accident Benefit Claim forms
Active Forms - Auto AU0011ORG Amendments to the Ontario Automobile Policy (OAP 1) and related forms
Active Forms - Auto AU0013ORG Amendments to the Ontario Garage Policy (O.A.P. 4) and Other Commercial Automobile Insurance Forms
Active Forms - Auto AU0017ORG Implementing Automobile Insurance Reforms: Amendments to the Ontario Automobile Policy and Related Forms
Active Forms - Auto AU0018ORG Revised Accident Benefit Claims Forms and New Attendant Care Hourly Rate Guideline
Active Forms - Auto AU0020ORG New and Revised Policy and Endorsement Forms
Active Forms - Auto AU0035ORG Revised Certificate of Automobile Insurance Form and Data Elements
Active Forms - Auto AU0039ORG Implementing Automobile Insurance Reforms: Amendments to the Ontario Automobile Application, Endorsement and Related Forms
Active Forms - Auto AU0040ORG Implementing Automobile Insurance Reforms: Amendments to the Accident Benefit Claims Forms
Active Forms - Auto AU0041ORG Amendments to Accident Benefit Forms - Application for Determination of Catastrophic Impairment (OCF-19) and Standard Benefit Statement
Inactive Forms - Auto AU0046ORG Revised Assessment of Attendant Care Needs and Introduction of Form 1 HCAI Pilot Project
Active Forms - Auto AU0048ORG Revised Auto Insurance Claim Forms: OCF-18, OCF-21 and OCF-23
Active Forms - Auto AU0058ORG Amendments to Three Ontario Automobile Policy Forms - OAP 1, OPF 2 and OAP 4
Inactive Forms - Auto AU0062ORG Second set of plain-language policy change forms
Inactive Forms - Auto AU0066ORG French Automobile Insurance Forms
Inactive Forms - Auto AU0068ORG Third set of policy change forms
Inactive Forms - Auto AU0070ORG Amendments to the Ontario Garage Automobile Policy (OAP 4) and related forms, and amendments to the Ontario Automobile Policy (OAP 1) and related forms
Inactive Forms - Auto AU0080ORG Revised OEF 4a, 5 and 5c
Active Forms - Auto AU0111ORG Other Automobile Insurance Forms
Inactive Forms - Auto AU0112ORG Automobile Insurance Policy (O.A.P. 1), Application and Endorsement Forms
Active Forms - Auto AU0113ORG Garage Automobile Policy (O.A.P. 4), Application and Endorsement Forms
Inactive Forms - Auto AU0114ORG Auto Insurance Claims Forms (OCF Forms)
Active Underwriting rules AU0004ORG Automobile insurance underwriting rules
Inactive Underwriting rules AU0102ORG Underwriting appendix
Active Garage Policy AU0005ORG Amendments to the Ontario Garage Automobile Policy
Inactive Insurance Provider Protection Act AU0006ORG Emergency Service Provider's Insurance Protection Act (Insurance Amendment), 2004
Inactive Driver Endorsement AU0007ORG Excluded Driver Endorsements (OPCF 28A and O.E.F. 78A)
Active Administrative Lapse AU0010ORG An Administrative Lapse or a Suspension of a Driver’s Licence
Active Preferred Provider Networks AU0012ORG Best Practices for Preferred Provider Networks (PPNs)
Active CAIA AU0014ORG Compulsory Automobile Insurance Act (CAIA) "Insurance Card"
Active Indexation AU0015ORG 2009 Indexation Percentage under Bill 59/198, 2009 Indexation Percentage and Revised Deductibles/Monetary Amounts under Bill 164, and Changes to the Conservative Mennonite Automobile Brotherhood Assistance Plan Exemption Identification Card
Active Indexation AU0022ORG Optional Indexation Benefit Guideline
Active Indexation AU0129DEC 2022 Automobile Insurance Indexation Amounts
Active Regulation AU0016ORG Changes to Ontario Regulation 283/95: Disputes Between Insurers
Active Regulation AU0019ORG Publication of Private Arbitration Decisions Involving Ontario Regulation 283/95: Disputes Between Insurers
Inactive Unfair or Deceptive Acts AU0021ORG Changes to Ontario Regulation 7/00: Unfair or Deceptive Acts or Practices
Active Unfair or Deceptive Acts AU0135INT Interpretation of Sections 237 & 238 of the Insurance Act and Sections 1(1) and 2(1)(5) to 2(1)(8) of Regulation 7/00 Unfair or Deceptive Acts or Practices and Approach to Supervision [Take All Comers Rule]
Active Insurer Rights and Responsibilities AU0023ORG Insurer Rights and Responsibilities to Challenge Questionable or Abusive Claims
Inactive Usage Based Pricing AU0024ORG Usage-Based Automobile Insurance Pricing in Ontario
Inactive Usage Based Pricing AU0051ORG Usage-Based Automobile Insurance Pricing in Ontario (2016)
Inactive Licensing - Auto AU0025ORG New Regulations for Service Provider Licensing and Changes to Statutory Accident Benefits Schedule – Effective September 1, 2010
Active Licensing - Auto AU0029ORG New Regulations for Service Provider Licensing and Proclamation Order
Active Licensing - Auto AU0030ORG New Proclamation Dates for Service Provider Licensing
Active Licensing - Auto AU0032ORG Amendments to the Statutory Accident Benefits Schedule, Service Provider Regulations, Administrative Penalties and Eligibility for Transportation Expenses
Active Minor Injury Guideline AU0026ORG Minor Injury Guideline
Active Minor Injury Guideline AU0028ORG Revised Minor Injury Guideline and Treatment and Assessment Plan (OCF-18)
Active Professional Services Guideline AU0027ORG Professional Services Guideline
Active Professional Services Guideline AU0031ORG Updated Professional Services Guideline
Active Insurance Provider Payments AU0033ORG Late Payments From Insurers to Licensed Service Providers
Inactive Auto Insurance Regulations AU0034ORG Changes to Automobile Insurance Regulations; Guideline Update
Inactive Auto Insurance Regulations AU0042ORG Amendments to Automobile Insurance Regulations
Active Cost of Goods AU0036ORG Cost of Goods Guideline
Inactive Catastrophic Impairment AU0037ORG Catastrophic Impairment – Public Hospitals Guideline
Inactive Catastrophic Impairment AU0044ORG Catastrophic Impairment - Public Hospitals Guideline and Updated Cost of Goods Guideline
Inactive Catastrophic Impairment AU0045ORG Amendment to Catastrophic Impairment Definition
Active Payment Processing AU0038ORG Processing Direct Payments to Service Providers for "Listed Expenses"
Active Settlement AU0043ORG Amendments to the Settlement Disclosure Notice
Active Ridesharing AU0047ORG Private Vehicles for Hire - Ridesharing: Fleet Insurance Policy (Intact/Uber), Approval of an Electronic Insurance Card for Ridesharing, and Amendments to the Definition of “Fleet”
Active Expense Guideline AU0049ORG Revised Attendant Care Hourly Rate Guideline and Transportation Expense Guideline
Inactive Filing - Auto AU0050ORG Amendments to the Private Passenger Automobile Filing Guidelines and Technical Notes
Inactive Filing - Auto AU0052ORG Updated Automobile Insurance Filing Guidelines
Active Filing - Auto AU0100ORG Private Passenger Automobile Filing Guidelines - Major
Active Filing - Auto AU0101ORG Technical Notes for Automobile Insurance Rate and Risk Classification Filings
Inactive Filing - Auto AU0103ORG List of guidelines
Active Filing - Auto AU0104ORG Automobile Insurance endorsements guidelines
Active Filing - Auto AU0105ORG Automobile Insurance forms filings
Active Filing - Auto AU0106ORG Key Legislative Requirements and Overview of Filing Guidelines
Active Filing - Auto AU0107ORG Other than Private Passenger Automobile Filing Guidelines - Major
Active Filing - Auto AU0108ORG Other than Private Passenger Automobile Filing Guidelines - Minor
Active Filing - Auto AU0109ORG Filing Guidelines for Underwriting Rules
Active Filing - Auto AU0110ORG Underwriting technical notes
Active Filing - Auto AU0126APP Standard Filing
Active Attendant Hourly Rate AU0053ORG Superintendent’s Guideline No. 01/18: Attendant Care Hourly Rate Guideline
Active Attendant Hourly Rate AU0054ORG Revised Attendant Care Hourly Rate Guideline and Clarification of Health Care Providers Subject to the Professional Services Guideline
Active Health Care AU0055ORG Health Care for Auto Insurance Guideline
Active HCAI Guideline AU0056ORG Revised Health Claims for Auto Insurance (HCAI) Guideline – Including the Assessment of Attendant Care Needs Form (Form 1)
Active HCAI Guideline AU0115ORG Health Claims for Auto Insurance (HCAI)
Inactive Technical Amendment AU0057ORG Technical Amendments to Auto Insurance Regulations
Active Rules and Risk Classification AU0059ORG Automobile Insurance Underwriting Rules and Risk Classification Variables
Inactive SABS AU0060ORG Regulation on Endorsement for Optional Benefits in the SABS
Inactive SABS AU0123ORG Superintendent's and Commissioner's Guidelines - Auto Insurance SABS
Active SABS AU0124ORG 2019 Automobile Insurance Legislated and Regulatory Adjustments and Optional Indexation Rates Under the Statutory Accident Benefit Schedule
Active SABS AU0133INT Statutory Accident Benefits Claims during the COVID-19 Outbreak
Active Motor Vehicle Liability Insurance Card AU0061ORG New background design for Motor Vehicle Liability insurance card
Inactive Rate Filing AU0063ORG FOIPOP and Rate Filings
Active Rental Vehicles AU0064ORG Rental Vehicles and the Priority Rules
Inactive Rental Vehicles AU0088ORG Protecting Yourself When Renting an Automobile
Inactive Endorsement AU0065ORG Complete set of endorsements attached to O.P.F. 1 (Owner's Policy)
Active Residual Market AU0067ORG Facility Association amendment to eligibility rules in the residual market
Active Lapse in Auto Insurance Coverage AU0069ORG Regulation on lapse in automobile insurance coverage
Inactive Bill 59 AU0071ORG Implementing Bill 59: consumer brochures, SABS, and new/revised forms
Active Bill 59 AU0074ORG Implementing Bill 59: 'Protected defendant' undertaking to Ontario by out-of-province insurers
Inactive Volunteer Drivers AU0072ORG Coverage and rating for volunteer drivers
Active Loss Transfer AU0073ORG Loss transfer
Active Loss Transfer AU0076ORG Loss transfer: standardized forms and procedures
Active Loss Transfer AU0079ORG Loss transfer revisited