Engaging with our industry partners, consumers (including pension plan beneficiaries and credit union members), and other stakeholders is an integral part of the regulatory process and a key element of the FSRA mandate and business plan. We take a transparent and collaborative approach to engagement and ensure that the diverse voices of our constituent stakeholders inform our direction and decision making.

A collaborative approach to industry regulation

As a regulator, staying ahead of change in consumer markets is essential to our operations. By engaging with industry experts and consumers on a regular basis, we can respond quickly to new technologies, rules and consumer trends, ensuring the integrity and growth of our regulated industries.

Stakeholder surveys

FSRA’s mandate is to protect consumers and enable innovation in the sectors we regulate. Our goal is to engage and listen to our sector partners and strive for continuous improvement. To achieve this we conduct a stakeholder survey every two years which allows us to track our performance and identify any emerging trends. View surveys.

Active and past consultations

We continue to actively consult and engage with our stakeholders on a variety of issues. View our active and past consultations.

Active advisory committees

This consists of FSRA's Stakeholder Advisory Committees, Technical Advisory Groups and Consumer Advisory Panel. View our active advisory committees.