The Financial Services Regulatory Authority of Ontario (FSRA) is responsible for supervising and regulating a broad range of financial service sectors. FSRA issues guidance to make it easier for the public, new entrants and incumbents to understand what is legally binding, what is FSRA’s interpretation or application of law and what information is designed to be helpful. All guidance is issued in accordance with FSRA's Guidance Framework.

The following table lists Active guidance. Use the filters to search the table or enter text in the search field. Please reach out to our contact centre if you require assistance.

Note: 

  • To find inactive guidance select “inactive from the “Status” filter.
  • For information on inactive / Inherited guidance, follow this link Inherited Guidance
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Showing 101 to 157 of 157 entries
Status Category Guidance Number Guidance Name
Active Filing - Auto AU0108ORG Other than Private Passenger Automobile Filing Guidelines - Minor
Active Arbitration AU0121ORG Private Arbitration Decisions
Active Filing - Auto AU0100ORG Private Passenger Automobile Filing Guidelines - Major
Active Ridesharing AU0047ORG Private Vehicles for Hire - Ridesharing: Fleet Insurance Policy (Intact/Uber), Approval of an Electronic Insurance Card for Ridesharing, and Amendments to the Definition of “Fleet”
Active Payment Processing AU0038ORG Processing Direct Payments to Service Providers for "Listed Expenses"
Active Professional Services Guideline AU0027ORG Professional Services Guideline
Inactive Rental Vehicles AU0088ORG Protecting Yourself When Renting an Automobile
Active Supervisory Approach GR0017APP Public warning notices Guidance
Active Regulation AU0019ORG Publication of Private Arbitration Decisions Involving Ontario Regulation 283/95: Disputes Between Insurers
Inactive SABS AU0060ORG Regulation on Endorsement for Optional Benefits in the SABS
Active Lapse in Auto Insurance Coverage AU0069ORG Regulation on lapse in automobile insurance coverage
Active Rental Vehicles AU0064ORG Rental Vehicles and the Priority Rules
Active Consumer Protection - Auto AU0136APP Reporting and resolution of rating and underwriting errors
Inactive Forms - Auto AU0018ORG Revised Accident Benefit Claims Forms and New Attendant Care Hourly Rate Guideline
Inactive Forms - Auto AU0046ORG Revised Assessment of Attendant Care Needs and Introduction of Form 1 HCAI Pilot Project
Active Attendant Hourly Rate AU0054ORG Revised Attendant Care Hourly Rate Guideline and Clarification of Health Care Providers Subject to the Professional Services Guideline
Active Expense Guideline AU0049ORG Revised Attendant Care Hourly Rate Guideline and Transportation Expense Guideline
Inactive Forms - Auto AU0048ORG Revised Auto Insurance Claim Forms: OCF-18, OCF-21 and OCF-23
Active Fleets AU0078ORG Revised bulletin on the definition of "Fleet"
Inactive Forms - Auto AU0035ORG Revised Certificate of Automobile Insurance Form and Data Elements
Inactive HCAI Guideline AU0056ORG Revised Health Claims for Auto Insurance (HCAI) Guideline – Including the Assessment of Attendant Care Needs Form (Form 1)
Inactive Minor Injury Guideline AU0028ORG Revised Minor Injury Guideline and Treatment and Assessment Plan (OCF-18)
Inactive Forms - Auto AU0080ORG Revised OEF 4a, 5 and 5c
Inactive Forms - Auto AU0008ORG Revised Ontario Garage Automobile Policy (O.A.P. 4) and Other Automobile Insurance Forms
Inactive Filing - General Regulatory GR0003ORG Rule #1 - Electronic Service and Delivery Rule
Inactive Filing - General Regulatory GR0004ORG Rule #2 - Mandatory Electronic Filings Rule
Inactive Hearing Procedures GR0006ORG Rules of Practice and Procedure for Hearings Before the Superintendent of Financial Services
Inactive Forms - Auto AU0062ORG Second set of plain-language policy change forms
Inactive Consumer Protection - Auto AU0092ORG Staged Auto Accidents: Protect Yourself from this Fraud
Active Filing - Auto AU0126APP Standard Filing
Active SABS AU0133INT Statutory Accident Benefits Claims during the COVID-19 Outbreak
Inactive SABS AU0123ORG Superintendent's and Commissioner's Guidelines - Auto Insurance SABS
Inactive Filing - General Regulatory GR0005ORG Superintendent's Electronic Service & Delivery and Filing Rules
Active Transportation Expense AU0125ORG Superintendent's Guideline No. 04/16: Transportation Expense Guideline
Active Attendant Hourly Rate AU0053ORG Superintendent’s Guideline No. 01/18: Attendant Care Hourly Rate Guideline
Inactive Technical Amendment AU0057ORG Technical Amendments to Auto Insurance Regulations
Active Filing - Auto AU0101ORG Technical Notes for Automobile Insurance Rate and Risk Classification Filings
Active Innovation GR0010APP Test and Learn Environments (TLEs) for Financial Services Innovation
Inactive Forms - Auto AU0068ORG Third set of policy change forms
Inactive Consumer Protection - Auto AU0090ORG Tips for Avoiding Tow Truck and Storage Scams
Active Administrative Monetary Penalties - Insurance GR0011APP Transparent Communication of FSRA Enforcement Action
Inactive Consumer Protection - General Regulatory GR0002ORG Treating Financial Services Consumers Fairly Guideline
Inactive Consumer Protection - General Regulatory GR0001ORG Treating Financial Services Consumers Fairly Guideline: Frequently Asked Questions
Inactive Consumer Education AU0084ORG Understanding Automobile Insurance
Active Retirement PC0048INT Understanding Decumulation Products
Inactive Consumer Education AU0087ORG Understanding Insurance for Motorcycles, Snowmobiles, and Other Motorized Vehicles
Active OPCF 47 AU0075ORG Understanding the operation of OPCF 47 - Optional Accident Benefits
Inactive Underwriting rules AU0102ORG Underwriting appendix
Active Filing - Auto AU0110ORG Underwriting technical notes
Inactive Filing - Auto AU0052ORG Updated Automobile Insurance Filing Guidelines
Active Professional Services Guideline AU0031ORG Updated Professional Services Guideline
Inactive Usage Based Pricing AU0024ORG Usage-Based Automobile Insurance Pricing in Ontario
Inactive Usage Based Pricing AU0051ORG Usage-Based Automobile Insurance Pricing in Ontario (2016)
Active Administrative Monetary Penalties - General Regulatory GR0012APP Use of proceeds from enforcement under regulation “Money retained outside the consolidated revenue fund” Guidance
Inactive Brochure AU0083ORG What to do After an Auto Accident
Active Whistle-blower GR0015APP Whistle-blower Guidance
Inactive Financial Literacy AU0001ORG Your Financial Literacy Portal