The Financial Services Regulatory Authority of Ontario (FSRA) is responsible for supervising and regulating a broad range of financial service sectors. FSRA issues guidance to make it easier for the public, new entrants and incumbents to understand what is legally binding, what is FSRA’s interpretation or application of law and what information is designed to be helpful. All guidance is issued in accordance with FSRA's Guidance Framework.

The following table lists Active guidance. Use the filters to search the table or enter text in the search field. Please reach out to our contact centre if you require assistance.

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  • To find inactive guidance select “inactive from the “Status” filter.
  • For information on inactive / Inherited guidance, follow this link Inherited Guidance
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Showing 101 to 157 of 157 entries
Status Category Guidance Number Guidance Name
Active Filing - Auto AU0101ORG Technical Notes for Automobile Insurance Rate and Risk Classification Filings
Inactive Underwriting rules AU0102ORG Underwriting appendix
Inactive Filing - Auto AU0103ORG List of guidelines
Inactive Filing - Auto AU0104ORG Automobile Insurance endorsements guidelines
Inactive Filing - Auto AU0105ORG Automobile Insurance forms filings
Inactive Filing - Auto AU0106ORG Key Legislative Requirements and Overview of Filing Guidelines
Active Filing - Auto AU0107ORG Other than Private Passenger Automobile Filing Guidelines - Major
Active Filing - Auto AU0108ORG Other than Private Passenger Automobile Filing Guidelines - Minor
Active Filing - Auto AU0109ORG Filing Guidelines for Underwriting Rules
Active Filing - Auto AU0110ORG Underwriting technical notes
Active Forms - Auto AU0111ORG Other Automobile Insurance Forms
Inactive Forms - Auto AU0112ORG Automobile Insurance Policy (O.A.P. 1), Application and Endorsement Forms
Active Forms - Auto AU0113ORG Garage Automobile Policy (O.A.P. 4), Application and Endorsement Forms
Inactive Forms - Auto AU0114ORG Auto Insurance Claims Forms (OCF Forms)
Active HCAI Guideline AU0115ORG Health Claims for Auto Insurance (HCAI)
Inactive Fraud & Abuse Reduction AU0116ORG Auto Insurance Fraud Hotline
Inactive MVACF AU0117ORG Apply to the Motor Vehicle Accident Claims Fund
Inactive MVACF AU0118ORG Apply to the Motor Vehicle Accident Claims Fund
Inactive Auto Insurance General AU0119ORG Link to Auto Insurance Page
Inactive Fraud & Abuse Reduction AU0120ORG Fighting Auto Insurance Fraud: What You Can Do
Active Arbitration AU0121ORG Private Arbitration Decisions
Inactive Rate Approvals AU0122ORG Auto Quarterly Rate Approvals
Inactive SABS AU0123ORG Superintendent's and Commissioner's Guidelines - Auto Insurance SABS
Active SABS AU0124ORG 2019 Automobile Insurance Legislated and Regulatory Adjustments and Optional Indexation Rates Under the Statutory Accident Benefit Schedule
Active Transportation Expense AU0125ORG Superintendent's Guideline No. 04/16: Transportation Expense Guideline
Active Filing - Auto AU0126APP Standard Filing
Active Assessments and Examinations AU0127INF Cost of Assessments and Examinations Guideline
Active Electronic Insurance Card AU0128APP Modernizing Automobile Insurance - Approval of Electronic Insurance Card
Active Indexation AU0129DEC 2024 Automobile Insurance Indexation Amounts
Active Innovation AU0130APP Innovative Auto Insurance Products-Subscriptions (“IAIP-S”)
Active Consumer Protection - Auto AU0131INT Consumer Relief During A Declared Emergency under the Emergency Management and Civil Protection Act
Active Loss Trend AU0132APP Ontario private passenger automobile annual review based on industry data
Active SABS AU0133INT Statutory Accident Benefits Claims during the COVID-19 Outbreak
Active Hospitals AU0134INT Guideline on Public Hospitals and Determination of Catastrophic Impairment
Active Unfair or Deceptive Acts AU0135INT Interpretation of Sections 237 & 238 of the Insurance Act and Sections 1(1) and 2(1)(5) to 2(1)(8) of Regulation 7/00 Unfair or Deceptive Acts or Practices and Approach to Supervision [Take All Comers Rule]
Active Consumer Protection - Auto AU0136APP Reporting and resolution of rating and underwriting errors
Active Risk Management AU0137INF Operational risk management framework in rating and underwriting of automobile insurance
Active Forms - Auto AU0138APP Automobile insurance non standard forms, endorsements and certificates of insurance approval filing process
Active Unfair or Deceptive Acts AU0139DEC Acquisitions Warranting Relief from Lowest Available Rate Requirement
Inactive Consumer Protection - General Regulatory GR0001ORG Treating Financial Services Consumers Fairly Guideline: Frequently Asked Questions
Inactive Consumer Protection - General Regulatory GR0002ORG Treating Financial Services Consumers Fairly Guideline
Inactive Filing - General Regulatory GR0003ORG Rule #1 - Electronic Service and Delivery Rule
Inactive Filing - General Regulatory GR0004ORG Rule #2 - Mandatory Electronic Filings Rule
Inactive Filing - General Regulatory GR0005ORG Superintendent's Electronic Service & Delivery and Filing Rules
Inactive Hearing Procedures GR0006ORG Rules of Practice and Procedure for Hearings Before the Superintendent of Financial Services
Inactive Advisory Board GR0007ORG Advisory Board
Active Consumer Protection - General Regulatory GR0008APP Fair Treatment of Customers in Insurance
Active Service Standards - General Regulatory GR0009APP FSRA Service Standards
Active Innovation GR0010APP Test and Learn Environments (TLEs) for Financial Services Innovation
Active Administrative Monetary Penalties - Insurance GR0011APP Transparent Communication of FSRA Enforcement Action
Active Administrative Monetary Penalties - General Regulatory GR0012APP Use of proceeds from enforcement under regulation “Money retained outside the consolidated revenue fund” Guidance
Active Administrative Monetary Penalties - General Regulatory GR0013APP Enforcement: General Administrative Monetary Penalties Guidance
Active Whistle-blower GR0015APP Whistle-blower Guidance
Active Risk Management GR0016INT Information Technology (“IT”) risk management
Active Supervisory Approach GR0017APP Public warning notices Guidance
Active Innovation GR0018DEC Affiliated insurers carrying on business as a common undertaking pursuant to s. 392.2(8) of the Insurance Act
Active Retirement PC0048INT Understanding Decumulation Products