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Access the portal:
FSRA Account Portal

 

1. Through the Portal, you can update your profile information. Select from the options found on the left navigation bar.

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Update your profile information
Figure 1: Update your profile information

2. You can update the following information:

FSCO Profile – Manage security questions

1. To change your security questions and/or responses to your security questions, select Update.

2. When done with your changes, click Save Changes. Click Cancel if you decide not to update your security questions.

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Manage your security questions
Figure 2: Manage your security questions

FSCO Profile – Change password

  1. To change your FSCO Account password, enter your current and new password.
     
  2. Take note of the following rules that you need to follow when specifying your password:
    • Minimum 8 characters
    • Must contain:
      • Uppercase letters
      • Lowercase letters
      • Numbers
      • Symbols (for example, @, #, $)
  3. When done with your changes, select Change Password. Click Cancel if you decide not to change your password.
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Change your password
Figure 3: Change password

FSCO Profile – Change email address

  1. To change the email address associated with your FSCO Account, enter your current and new email address. 
     
  2.  When done with your changes, select Change Email. Click Cancel if you decide not to change your email address.
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Change email address
Figure 4: Change email address

FSCO Profile – Change preferred language

  1. To change the language you receive correspondence in, click the button beside English or French.
     
  2. After you’ve specified your choice, select Save. Click Cancel if you decide not to change your preferred language.
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Change preferred language
Figure 5: Change preferred language