The Financial Services Regulatory Authority of Ontario (FSRA) is committed to protecting the public interest, and safeguarding public confidence and trust, in financial services in Ontario. The Consumer Advisory Panel is an important part of delivering on this commitment.

The Panel provides a consumer perspective on proposed FSRA policy changes and advises FSRA’s Consumer Office in serving as the voice of the consumer within FSRA. The Panel provides input and helps to inform FSRA’s strategic approach and related activities, including consumer-based research, policy support and consumer outreach. It helps ensure that the perspectives of consumers (including pension beneficiaries, credit union members and the general public) inform our direction and decisions, a key priority for FSRA.

Terms of reference

The Terms of Reference for the Consumer Advisory Panel guide the panel and its members in the execution of their duties.

Panel membership

The Members of the Consumer Advisory Panel bring extensive leadership and experience in representing consumer interests in Ontario and Canada. Membership represents a cross-section of perspectives and backgrounds from across the financial services sector. 

Meeting summaries

The Consumer Advisory Panel will meet up to six times a year (minimum of two meetings). FSRA will publish, on this webpage, a high-level summary of the Panel’s work within approximately three weeks of each Panel meeting.




Annual reports

According to the Panel’s Terms of Reference, the Panel must oversee the production of an annual report by the Consumer Office outlining the key activities of the Panel.