FSRA measures its quarterly performance against effective service standards which are used to help improve public service. FSRA publishes results approximately 30 days after the end of each quarter.
Previous Service Standards Scorecards
- Q2 FY 2023-2024 Service Standards Scorecard
- Q1 FY 2023-2024 Service Standards Scorecard
- Q4 FY 2022-2023 Service Standards Scorecard
- Q3 FY 2022-2023 Service Standards Scorecard
- Q2 FY 2022-2023 Service Standards Scorecard
- Q1 FY 2022-2023 Service Standards Scorecard
- Q4 FY 2021-2022 Service Standards Scorecard
- Q3 FY 2021-2022 Service Standards Scorecard
- Q2 FY 2021-2022 Service Standards Scorecard
- Q1 FY 2021-2022 Service Standards Scorecard
- Q4 FY 2020-2021 Service Standards Scorecard
- Q3 FY 2020-2021 Service Standards Scorecard
FSRA’s First-year and Second-year Anniversaries
In 2021, FSRA marked its second-year anniversary with a scorecard demonstrating substantial progress. Hundred per cent of its second-year priorities were complete or substantially complete.
In 2020, FSRA marked its first-year anniversary with a newsletter highlighting key activities and a scorecard demonstrating substantial progress. Ninety-six per cent of its first-year priorities were complete or substantially complete.