The Financial Services Regulatory Authority of Ontario (FSRA) is responsible for supervising and regulating a broad range of financial service sectors. FSRA issues guidance to make it easier for the public, new entrants and incumbents to understand what is legally binding, what is FSRA’s interpretation or application of law and what information is designed to be helpful. All guidance is issued in accordance with FSRA's Guidance Framework.

The following table lists Active guidance. Use the filters to search the table or enter text in the search field. Please reach out to our contact centre if you require assistance.

Note: 

  • To find inactive guidance select “inactive from the “Status” filter.
  • For information on inactive / Inherited guidance, follow this link Inherited Guidance
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Showing 201 to 300 of 1065 entries
Sector Status Category Guidance Number Guidance Name
CU-CP Active Liquidity CU0064INT Liquidity *New
CU-CP Inactive Lending CU0055ORG Lending Advisory #5 - Mortgages Lending Practices
CU-CP Active ICAAP CU0086ORG Implementation of ICAAP and Stress Testing for Credit Unions -with assets in excess of $500 million
CU-CP Active Risk Management CU0052ORG Market Risk Advisory #1 - Investment in Digital Currencies
CU-CP Inactive Director Training CU0031ORG Director Training and Qualifications GN - Complex Credit Unions (2018)
CU-CP Inactive Liquidity CU0066INT Liquidity Coverage Ratio Completion Guide
CU-CP Active Lending CU0056ORG Lending Advisory #3 - Authorized Syndicating (Lead) Credit Unions in a Loan Syndication
CU-CP Active ICAAP CU0084ORG Application Guide: Internal Capital Adequacy Assessment Process (ICAAP) for More Complex Credit Unions
CU-CP Active Risk Management CU0053ORG Market Risk Advisory #2 - Investment in a Pool of Individual Mortgages and Mortgage Pools
CU-CP Inactive Advertising CU0007ORG By-Law #3
CU-CP Inactive Liquidity CU0067INT Net Cumulative Cash Flow Completion Guide
CU-CP Active Lending CU0062INT Capital Treatment of Loans under the Federal Government Business Credit Availability Program and Highly Affected Sectors Credit Availability Program Guarantee
CU-CP Inactive Investments - CU-CP CU0034ORG Investments Guidance Note
CU-CP Inactive Advertising CU0016ORG Pre Approved Advertising Messages for Cus
CU-CP Inactive Liquidity CU0068INT Net Stable Funding Ratio Completion Guide
CU-CP Active Lending CU0063INT Residential Mortgage Lending *New
CU-CP Active Securitization CU0037ORG Securitization Guidance Note
CU-CP Active Risk Management CU0088APP Operational Risk and Resilience
CU-CP Inactive Advertising CU0017ORG DICO Deposit Insurance Brochure
CU-CP Inactive Liquidity CU0072ORG Liquidity Data Template
CU-CP Active Lending CU0089INT Commercial lending Guidance
CU-CP Active Securitization CU0079ORG Application Guide: Securitization
CU-CP Inactive External Auditor Role CU0001ORG Cover Letter for External Auditor Role for High Risk Areas
CU-CP Active Advertising CU0081ORG Decal Installation Guide
CU-CP Active Liquidity CU0073ORG Liquidity Coverage Ratio (LRC) Template 2021
CU-CP Active Reserves CU0011ORG By-Law #6
FP/FA Active Supervisory Framework FP0002APP Financial Professionals Title Protection – Supervisory Framework
FP/FA Active Application - FP/FA FP0001APP Financial Professionals Title Protection – Administration of Applications
General Regulatory Active Retirement PC0048INT Understanding Decumulation Products
General Regulatory Active Supervisory Approach GR0017APP Public warning notices Guidance
General Regulatory Inactive Consumer Protection - General Regulatory GR0001ORG Treating Financial Services Consumers Fairly Guideline: Frequently Asked Questions
General Regulatory Inactive Hearing Procedures GR0006ORG Rules of Practice and Procedure for Hearings Before the Superintendent of Financial Services
General Regulatory Inactive Consumer Protection - General Regulatory GR0002ORG Treating Financial Services Consumers Fairly Guideline
General Regulatory Inactive Advisory Board GR0007ORG Advisory Board
General Regulatory Active Service Standards - General Regulatory GR0009APP FSRA Service Standards
General Regulatory Active Consumer Protection - General Regulatory GR0008APP Fair Treatment of Customers in Insurance
General Regulatory Active Administrative Monetary Penalties - General Regulatory GR0012APP Use of proceeds from enforcement under regulation “Money retained outside the consolidated revenue fund” Guidance
General Regulatory Active Administrative Monetary Penalties - General Regulatory GR0013APP Enforcement: General Administrative Monetary Penalties Guidance
General Regulatory Active Innovation GR0018DEC Affiliated insurers carrying on business as a common undertaking pursuant to s. 392.2(8) of the Insurance Act
General Regulatory Inactive Filing - General Regulatory GR0003ORG Rule #1 - Electronic Service and Delivery Rule
General Regulatory Active Whistle-blower GR0015APP Whistle-blower Guidance
General Regulatory Active Innovation GR0010APP Test and Learn Environments (TLEs) for Financial Services Innovation
General Regulatory Active Administrative Monetary Penalties - Insurance GR0011APP Transparent Communication of FSRA Enforcement Action
General Regulatory Inactive Filing - General Regulatory GR0004ORG Rule #2 - Mandatory Electronic Filings Rule
General Regulatory Inactive Filing - General Regulatory GR0005ORG Superintendent's Electronic Service & Delivery and Filing Rules
General Regulatory Active Risk Management GR0016INT Information Technology (“IT”) risk management
HSP Inactive Licensing - HSP HP0001ORG How do I enable TLS 1.2?
HSP Inactive Licensing - HSP HP0020ORG HSP Legal Changes (recommend changing this heading - Marital Status, Corporate Name Changes, Principal Representative)
HSP Inactive Licensing - HSP HP0005ORG Health Service Provider Licensing Guide
HSP Inactive Licensing - HSP HP0021ORG Access to Claimant Personal Health Information
HSP Inactive Licensing - HSP HP0006ORG About the HSP Licence
HSP Inactive Licensing - HSP HP0022ORG HSP Licence Application: Technical Support/Troubleshooting
HSP Inactive Licensing - HSP HP0027ORG Health Service Providers 2016-17 Market Conduct Compliance: Examination Results
HSP Inactive Licensing - HSP HP0007ORG About the HSP Principal Representative
HSP Inactive Licensing - HSP HP0023ORG HSP Travel Expenses
HSP Inactive Licensing - HSP HP0028ORG Health Service Providers 2017/2018 Market Conduct Compliance: Examination Results
HSP Inactive Licensing - HSP HP0008ORG Add/ Remove a HSP Director, Officer or Partner
HSP Inactive Licensing - HSP HP0024ORG Will I need a HSP Licence?
HSP Inactive Licensing - HSP HP0031ORG Apply Now for a Health Service Provider Licence
HSP Inactive Licensing - HSP HP0009ORG HSP Attendant Care Benefits
HSP Inactive Licensing - HSP HP0025ORG What's New in Service Providers
HSP Inactive Licensing - HSP HP0033ORG Public Registry of Licensed Health Service Providers
HSP Inactive Licensing - HSP HP0010ORG HSP Business Standards
HSP Inactive Licensing - HSP HP0026ORG HSP Best Practices: Don't make your business vulnerable by collecting signatures on blank treatment forms
HSP Inactive Licensing - HSP HP0011ORG HSP Consumer Information
HSP Inactive Auto Fraud and Abuse Reduction HP0002ORG Reducing abuse and fraud in health care services for Auto Insurance: everyone has a role to play
HSP Inactive Licensing - HSP HP0012ORG HSP Definition
HSP Inactive Licensing - HSP HP0013ORG Service provider frequently asked questions: Fees
HSP Inactive Annual Information Return (AIR) - HSP HP0003ORG Health Service Providers 2016 AIR Results Summary Report
HSP Inactive Licensing - HSP HP0014ORG HSP Licensing Business Process
HSP Inactive Annual Information Return (AIR) - HSP HP0004ORG Health Service Providers 2017 AIR Results Summary Report
HSP Inactive Licensing - HSP HP0015ORG HSP HCAI Registration
HSP Inactive Annual Information Return (AIR) - HSP HP0029ORG Licensed Health Service Provider Frequently Asked Questions on the AIR and Annual Regulatory Fee
HSP Inactive Licensing - HSP HP0016ORG Health Service Providers
HSP Inactive Annual Information Return (AIR) - HSP HP0030ORG Sample - Health Service Provider Annual Information Return (AIR)
HSP Inactive Licensing - HSP HP0017ORG HSP Licence Application
HSP Inactive Annual Information Return (AIR) - HSP HP0034ORG Health Service Provider Sector Reports
HSP Inactive Billing HP0032ORG How to Resolve a Complaint about Billing Practices in the Health Service Providers Sector
HSP Inactive Licensing - HSP HP0018ORG HSP Licence Suspension, Revocation And Surrender
HSP Inactive Annual Information Return (AIR) - HSP HP0035ORG Health Service providers: How to update your contact information and file the Annual Information Return (AIR)
HSP Inactive Communications HP0036ORG Subscription Centre
HSP Inactive Licensing - HSP HP0019ORG HSP Listed Expenses
Insurance Inactive Cost Assessment PC0003ORG PREMIUM INFORMATION USED FOR COST ASSESSMENT IN ONTARIO
Insurance Active LLQP PC0026ORG How to Submit Feedback on the Life Licence Qualification Program (LLQP)
Insurance Inactive Filing - Insurance PC0009ORG Notice of Filing of 2018 Annual Return for Ontario - Ontario incorporated farm mutuals
Insurance Inactive Actuarial Information PC0004ORG FSCO Property and Casualty (P&C) Memorandum to the Appointed Actuary, 2018
Insurance Inactive Errors & Omissions Insurance - Insurance PC0028ORG Errors and Omissions Insurance Requirements for Life Insurance Agents
Insurance Inactive Filing - Insurance PC0010ORG Notice - Filing of 2018 Annual Return for Ontario - Ontario incorporated insurers and reinsurers, fraternal societies, and reciprocal insurance exchanges
Insurance Inactive Actuarial Information PC0005ORG 2018 LIFE MEMORANDUM TO THE APPOINTED ACTUARY
Insurance Inactive Errors & Omissions Insurance - Insurance PC0029ORG Instructions for Updating Your Errors and Omissions Insurance Information on Licensing Link
Insurance Inactive Filing - Insurance PC0011ORG 2018 Annual Return Instructions to Ontario incorporated insurers and reinsurers, fraternal societies, and reciprocal insurance exchanges
Insurance Inactive Actuarial Information PC0006ORG 2018 PROPERTY AND CASUALTY MEMORANDUM TO THE APPOINTED ACTUARY
Insurance Inactive Errors & Omissions Insurance - Insurance PC0030ORG FAQs on Errors and Omissions Insurance for Life Insurance Agents and Updating Your Information on Licensing Link
Insurance Inactive Filing - Insurance PC0013ORG Annual Returns & Instructions
Insurance Inactive Premium Information PC0012ORG Notice - Premium Information for Cost Assessment - Non-Ontario incorporated Property and Casualty insurance companies and reciprocals
Insurance Inactive Registered Participant List PC0038ORG Companies registered under the Prepaid Hospital and Medical Services Act as of April 1, 2019
Insurance Inactive Filing - Insurance PC0015ORG Year-end Considerations
Insurance Active Purchasing PC0016ORG Borrowing to Purchase Life Insurance Products - Risks and Suitability
Insurance Inactive Reporting - Insurance PC0039ORG New reporting requirement is effective immediately: Report the life insurers you represent, have a contract with and/or on whose behalf you sell insurance products
Insurance Active Charitable PC0017ORG Charitable or Gift Annuities