The Financial Services Regulatory Authority of Ontario (FSRA) is responsible for supervising and regulating a broad range of financial service sectors. FSRA issues guidance to make it easier for the public, new entrants and incumbents to understand what is legally binding, what is FSRA’s interpretation or application of law and what information is designed to be helpful. All guidance is issued in accordance with FSRA's Guidance Framework.

The following table lists Active guidance. Use the filters to search the table or enter text in the search field. Please reach out to our contact centre if you require assistance.

Note: 

  • To find inactive guidance select “inactive from the “Status” filter.
  • For information on inactive / Inherited guidance, follow this link Inherited Guidance
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Showing 801 to 900 of 1065 entries
Sector Status Category Guidance Number Guidance Name
Mortgage Active Education MB0026ORG Mortgage Broker and Mortgage Agent Education
Mortgage Inactive Education MB0028ORG Education FAQ - Mortgage Brokering Industry
Auto Inactive Driver Endorsement AU0007ORG Excluded Driver Endorsements (OPCF 28A and O.E.F. 78A)
CU-CP Inactive Director Training CU0004ORG Application Guide for Director Training - Less Complex Credit Unions
CU-CP Inactive Director Training CU0005ORG Application Guide for Director Training - Complex Credit Unions
CU-CP Inactive Director Training CU0006ORG Audit Committee Handbook
CU-CP Inactive Director Training CU0019ORG Director's Handbook
CU-CP Inactive Director Training CU0020ORG Director Candidate Information Guide
CU-CP Inactive Director Training CU0022ORG Director Training Self Assessment Guide
CU-CP Inactive Director Training CU0023ORG Director Training and Qualifications Policy Development
CU-CP Inactive Director Training CU0030ORG Director Training and Qualifications GN - Less Complex Credit Unions
CU-CP Inactive Director Training CU0031ORG Director Training and Qualifications GN - Complex Credit Unions (2018)
Pensions Active Defined Contribution Plan PE0298INT Automatic Features in Defined Contribution Pension Plans
Mortgage Active Cybersecurity MB0048INF Mortgage Broker Regulators' Council of Canada Principles for Cybersecurity Preparedness for the Mortgage Brokering Sector
CU-CP Inactive CUCPA CU0028ORG CUCPA, 1994, and Regulations FAQs
Auto Active Cost of Goods AU0036ORG Cost of Goods Guideline
Insurance Inactive Cost Assessment PC0003ORG PREMIUM INFORMATION USED FOR COST ASSESSMENT IN ONTARIO
CU-CP Inactive Corporate Governance CU0057ORG Guidance Note: Corporate Governance--Audit Committee
CU-CP Inactive Corporate Governance CU0058ORG Guidance Note: Corporate Governance--Board of Directors
CU-CP Inactive Corporate Governance CU0059ORG Guidance Note: Corporate Governance--Management
CU-CP Inactive Corporate Governance CU0061INF Annual Meeting Requirements: Credit Unions and Insurance Companies
CU-CP Inactive Corporate Governance CU0076ORG Self Assessment Workbook: Corporate Governance for Board of Directors (2018)
CU-CP Inactive Corporate Governance CU0077ORG Self Assessment Workbook: Corporate Governance for Audit Committee (2018)
CU-CP Inactive Corporate Governance CU0078ORG Self Assessment Workbook: Corporate Governance for Management (2018)
General Regulatory Inactive Consumer Protection - General Regulatory GR0001ORG Treating Financial Services Consumers Fairly Guideline: Frequently Asked Questions
General Regulatory Inactive Consumer Protection - General Regulatory GR0002ORG Treating Financial Services Consumers Fairly Guideline
General Regulatory Active Consumer Protection - General Regulatory GR0008APP Fair Treatment of Customers in Insurance
Auto Inactive Consumer Protection - Auto AU0089ORG Don't Get Scammed Buying Auto Insurance
Auto Inactive Consumer Protection - Auto AU0090ORG Tips for Avoiding Tow Truck and Storage Scams
Auto Inactive Consumer Protection - Auto AU0091ORG How to Save on Auto Insurance
Auto Inactive Consumer Protection - Auto AU0092ORG Staged Auto Accidents: Protect Yourself from this Fraud
Auto Inactive Consumer Protection - Auto AU0093ORG Auto Insurance Consumer Resources
Auto Active Consumer Protection - Auto AU0131INT Consumer Relief During A Declared Emergency under the Emergency Management and Civil Protection Act
Auto Active Consumer Protection - Auto AU0136APP Reporting and resolution of rating and underwriting errors
Auto Inactive Consumer Education AU0084ORG Understanding Automobile Insurance
Auto Inactive Consumer Education AU0087ORG Understanding Insurance for Motorcycles, Snowmobiles, and Other Motorized Vehicles
Insurance Inactive Consent PC0002ORG CONSENT AND NOTIFICATION
Mortgage Active Compliance - Mortgage Brokering MB0013ORG Compliance Checklist for Mortgage Brokerages, Brokers & Agents
Mortgage Active Compliance - Mortgage Brokering MB0014ORG Compliance Checklist for Managing the Mortgage Administrator, Keeping Records and Trust Accounts
Mortgage Inactive Compliance - Mortgage Brokering MB0034ORG Mortgage Brokering Sector Compliance Reviews
CU-CP Inactive Compliance - CU-CP CU0013ORG Details about Compliance Orders Issued by DICO
Mortgage Inactive Complaints MB0027ORG How to Resolve a Complaint About a Mortgage Brokerage, Broker, Agent or Administrator
Pensions Inactive Commuted Value PE0005ORG Commuted Value Transfers-Superintendent's Approval
Pensions Active Commuted Value PE0056ORG Commuted Value - Frequently Asked Questions (FAQs)
Pensions Active Commuted Value PE0087ORG Payment of a Small Amount under Section 50(1) of the Pension Benefits Act
Pensions Active Commuted Value PE0091ORG Transfers to a Registered Retirement Savings Plan (RRSP) or to a Registered Retirement Income Fund (RRIF)
Pensions Active Commuted Value PE0169ORG Timing of Termination Statement
Pensions Active Commuted Value PE0170ORG No Obligation For Other Plans To Accept Transfer
Pensions Active Commuted Value PE0171ORG No Transfers Outside Canada
Pensions Active Commuted Value PE0172ORG Contractual Provision for Indexation
Pensions Active Commuted Value PE0198INF Discontinuance of the Bank of Canada Series V122515 and V122495
Pensions Active Commuted Value PE0202APP Limitations on Commuted Value Transfers and Annuity Purchases (DB Pension Plans)
Pensions Active Commuted Value PE0226INF Bank of Canada Revisions: Effect on Commuted Value Calculations and Filings
Pensions Active Commuted Value PE0247ORG Fully Insured Money Purchase Group Annuity
Pensions Inactive Commuted Value PE0276ORG Commuted Value Transfers
Pensions Active Commuted Value PE0278ORG Recalculation of Transfer Values
Pensions Active Commuted Value PE0279ORG Subsidized Early Retirement & Bridge Benefits where Eligibility Requirements have been Met and Plan Provides for Transfer Options
Pensions Active Commuted Value PE0280ORG Commuted Value Transfer Where Plan Underfunded and Member within 10 Years of Normal Retirement Date
Pensions Inactive Commuted Value PE0609ORG Mortality Tables For Calculation - CIA Recommendations
Pensions Inactive Commuted Value PE0610ORG Recalculation of Transfer Value Not Permitted in Most Instances
Pensions Inactive Commuted Value PE0611ORG Recalculation of Transfer Values
Pensions Inactive Commuted Value PE0612ORG Updated CIA Transfer Value Recommendations
Pensions Inactive Commuted Value PE0613ORG Commuted Value Transfer Where Plan Underfunded
Pensions Inactive Commuted Value PE0614ORG Responsibilities of Fund Trustee - Transfer of Assets Between Plans
Pensions Inactive Commuted Value PE0377ORG Calculation In A Continuing Plan
Pensions Inactive Commuted Value PE0378ORG Computation and Interest Requirements
Pensions Inactive Commuted Value PE0383ORG Early Retirement Benefits
Pensions Inactive Commuted Value PE0652ORG Commuted Value Calculation Standard - FAQs
Pensions Active Commuted Value PE0677ORG Commuted Value Transfers - Qs&As
HSP Inactive Communications HP0036ORG Subscription Centre
Mortgage Active Code of Conduct MB0042APP Mortgage Broker Regulators' Council of Canada Code of Conduct for the Mortgage Brokering Sector.
Auto Inactive Claims Process AU0086ORG After an Auto Accident: Understanding the Claims Process
Insurance Active Charitable PC0017ORG Charitable or Gift Annuities
Auto Inactive Certificate AU0095ORG CERTIFICATE OF AN OFFICIAL: Appendix E
Auto Inactive Certificate AU0096ORG CERTIFICATE OF AN OFFICIAL: Appendix B
Auto Inactive Certificate AU0097ORG CERTIFICATE OF THE OFFICER/DESIGNATE: Appendix B1
Auto Inactive Certificate AU0098ORG CERTIFICATE OF THE ACTUARY: Appendix B2
Auto Inactive Certificate AU0099ORG CERTIFICATE OF THE OFFICER/DESIGNATE
Auto Inactive Catastrophic Impairment AU0037ORG Catastrophic Impairment – Public Hospitals Guideline
Auto Inactive Catastrophic Impairment AU0044ORG Catastrophic Impairment - Public Hospitals Guideline and Updated Cost of Goods Guideline
Auto Inactive Catastrophic Impairment AU0045ORG Amendment to Catastrophic Impairment Definition
Insurance Inactive Capital Testing PC0041ORG Superintendent's Minimum Capital Test Guideline
Insurance Inactive Capital Testing PC0046ORG Minimum Capital Test Guideline for Property and Casualty Insurance Companies
Insurance Active Capital Testing PC0047INT Updated Minimum Capital Test Guideline for P&C Insurance Companies and Reciprocals
CU-CP Inactive Capital CU0012ORG Capital Adequacy Guideline
CU-CP Inactive Capital CU0046ORG Capital Advisory #1 - Capital Treatment of Computer Software Intangibles
Auto Active CAIA AU0014ORG Compulsory Automobile Insurance Act (CAIA) "Insurance Card"
Mortgage Active Brokerage Checklist MB0012ORG Compliance Checklist for Managing the Mortgage Brokerage
Auto Inactive Brochure AU0083ORG What to do After an Auto Accident
HSP Inactive Billing HP0032ORG How to Resolve a Complaint about Billing Practices in the Health Service Providers Sector
Auto Inactive Bill of Rights AU0085ORG Auto Insurance Consumers' Bill of Rights
Auto Inactive Bill 59 AU0071ORG Implementing Bill 59: consumer brochures, SABS, and new/revised forms
Auto Active Bill 59 AU0074ORG Implementing Bill 59: 'Protected defendant' undertaking to Ontario by out-of-province insurers
Pensions Active Benefits PE0058ORG Phased Retirement - Frequently Asked Questions
Pensions Active Benefits PE0130ORG Definition of Bridging Benefit
Pensions Inactive Benefits PE0131ORG Payments from a Defined Contribution/Money Purchase Benefit
Pensions Active Benefits PE0132ORG Pregnancy, Parental and Emergency Leave
Pensions Active Benefits PE0140ORG Benefit Accrual in Defined Benefit and Defined Contribution Plans
Pensions Active Benefits PE0141ORG Benefit Accrual - Application to MEPPs
Pensions Active Benefits PE0142ORG Benefit Accrual in a MEPP - Clarification