The Financial Services Regulatory Authority of Ontario (FSRA) is responsible for supervising and regulating a broad range of financial service sectors. FSRA issues guidance to make it easier for the public, new entrants and incumbents to understand what is legally binding, what is FSRA’s interpretation or application of law and what information is designed to be helpful. All guidance is issued in accordance with FSRA's Guidance Framework.

The following table lists active and inactive guidance. Use the filters to search the table or enter text in the search field.

Note: Guidance ending in “ORG” are inherited guidance previously posted on the Financial Services Commission of Ontario (FSCO) site. These guidance pages have been transferred as PDFs for reference. The links on these pages do not work and the content on these pages may or may not be reviewed or updated by FSRA.

Please reach out to our contact centre if you require assistance.

Showing 201 to 300 of 1001 entries
Sector Status Category Guidance Number Sort descending Guidance Name
CU-CP Inactive Liquidity CU0068INT Net Stable Funding Ratio Completion Guide
CU-CP Active Recovery Planning CU0069INT Recovery Planning
CU-CP Active Framework CU0070INT Market Conduct Framework Guidance 
CU-CP Active ICAAP CU0071ORG ICAAP Submission Template - Summary Key Metrics Report
CU-CP Inactive Liquidity CU0072ORG Liquidity Data Template
CU-CP Active Liquidity CU0073ORG Liquidity Coverage Ratio (LRC) Template 2021
CU-CP Active Liquidity CU0074ORG Net Cumulative Cash Flow Report (NCCF) Template 2021 
CU-CP Active Liquidity CU0075ORG Net Stable Funding Ratio (NSFR) Template 2021
CU-CP Active Corporate Governance CU0076ORG Self Assessment Workbook: Corporate Governance for Board of Directors (2018)
CU-CP Active Corporate Governance CU0077ORG Self Assessment Workbook: Corporate Governance for Audit Committee (2018)
CU-CP Active Corporate Governance CU0078ORG Self Assessment Workbook: Corporate Governance for Management (2018)
CU-CP Active Securitization CU0079ORG Application Guide: Securitization
CU-CP Active Securitization CU0080ORG Securitization Reporting Template
CU-CP Active Advertising CU0081ORG Decal Installation Guide
CU-CP Active Resolution Planning CU0082INT Resolution Planning
CU-CP Active Supervisory Framework CU0083APP Risk Based Supervisory Framework
CU-CP Active ICAAP CU0084ORG Application Guide: Internal Capital Adequacy Assessment Process (ICAAP) for More Complex Credit Unions
CU-CP Active Application - CU-CP CU0085APP Approval or Authorization of Business and Investment Activities under the Credit Unions and Caisses Populaires Act, 2020
CU-CP Active ICAAP CU0086ORG Implementation of ICAAP and Stress Testing for Credit Unions -with assets in excess of $500 million
CU-CP Inactive ICAAP CU0087ORG Liquidity and Stress Testing Guidance Notes and Tools
FP/FA Active Application - FP/FA FP0001APP Financial Professionals Title Protection – Administration of Applications
FP/FA Active Supervisory Framework FP0002APP Financial Professionals Title Protection – Supervisory Framework
General Regulatory Inactive Consumer Protection - General Regulatory GR0001ORG Treating Financial Services Consumers Fairly Guideline: Frequently Asked Questions
General Regulatory Inactive Consumer Protection - General Regulatory GR0002ORG Treating Financial Services Consumers Fairly Guideline
General Regulatory Inactive Filing - General Regulatory GR0003ORG Rule #1 - Electronic Service and Delivery Rule
General Regulatory Inactive Filing - General Regulatory GR0004ORG Rule #2 - Mandatory Electronic Filings Rule
General Regulatory Inactive Filing - General Regulatory GR0005ORG Superintendent's Electronic Service & Delivery and Filing Rules
General Regulatory Inactive Hearing Procedures GR0006ORG Rules of Practice and Procedure for Hearings Before the Superintendent of Financial Services
General Regulatory Inactive Advisory Board GR0007ORG Advisory Board
General Regulatory Active Consumer Protection - General Regulatory GR0008APP Fair Treatment of Customers in Insurance
General Regulatory Active Service Standards - General Regulatory GR0009APP FSRA Service Standards
General Regulatory Active Administrative Monetary Penalties - Insurance GR0011APP Transparent Communication of FSRA Enforcement Action
General Regulatory Active Administrative Monetary Penalties - General Regulatory GR0012APP Use of Retained Revenues under Regulation “Money Retained Outside the Consolidated Revenue Fund” Guidance
General Regulatory Active Whistle-blower GR0015APP Whistle-blower Guidance
HSP Inactive Licensing - HSP HP0001ORG How do I enable TLS 1.2?
HSP Inactive Auto Fraud and Abuse Reduction HP0002ORG Reducing abuse and fraud in health care services for Auto Insurance: everyone has a role to play
HSP Inactive Annual Information Return (AIR) - HSP HP0003ORG Health Service Providers 2016 AIR Results Summary Report
HSP Inactive Annual Information Return (AIR) - HSP HP0004ORG Health Service Providers 2017 AIR Results Summary Report
HSP Inactive Licensing - HSP HP0005ORG Health Service Provider Licensing Guide
HSP Inactive Licensing - HSP HP0006ORG About the HSP Licence
HSP Inactive Licensing - HSP HP0007ORG About the HSP Principal Representative
HSP Inactive Licensing - HSP HP0008ORG Add/ Remove a HSP Director, Officer or Partner
HSP Inactive Licensing - HSP HP0009ORG HSP Attendant Care Benefits
HSP Inactive Licensing - HSP HP0010ORG HSP Business Standards
HSP Inactive Licensing - HSP HP0011ORG HSP Consumer Information
HSP Inactive Licensing - HSP HP0012ORG HSP Definition
HSP Inactive Licensing - HSP HP0013ORG Service provider frequently asked questions: Fees
HSP Inactive Licensing - HSP HP0014ORG HSP Licensing Business Process
HSP Inactive Licensing - HSP HP0015ORG HSP HCAI Registration
HSP Inactive Licensing - HSP HP0016ORG Health Service Providers
HSP Inactive Licensing - HSP HP0017ORG HSP Licence Application
HSP Inactive Licensing - HSP HP0018ORG HSP Licence Suspension, Revocation And Surrender
HSP Inactive Licensing - HSP HP0019ORG HSP Listed Expenses
HSP Inactive Licensing - HSP HP0020ORG HSP Legal Changes (recommend changing this heading - Marital Status, Corporate Name Changes, Principal Representative)
HSP Inactive Licensing - HSP HP0021ORG Access to Claimant Personal Health Information
HSP Inactive Licensing - HSP HP0022ORG HSP Licence Application: Technical Support/Troubleshooting
HSP Inactive Licensing - HSP HP0023ORG HSP Travel Expenses
HSP Inactive Licensing - HSP HP0024ORG Will I need a HSP Licence?
HSP Inactive Licensing - HSP HP0025ORG What's New in Service Providers
HSP Inactive Licensing - HSP HP0026ORG HSP Best Practices: Don't make your business vulnerable by collecting signatures on blank treatment forms
HSP Inactive Licensing - HSP HP0027ORG Health Service Providers 2016-17 Market Conduct Compliance: Examination Results
HSP Inactive Licensing - HSP HP0028ORG Health Service Providers 2017/2018 Market Conduct Compliance: Examination Results
HSP Inactive Annual Information Return (AIR) - HSP HP0029ORG Licensed Health Service Provider Frequently Asked Questions on the AIR and Annual Regulatory Fee
HSP Inactive Annual Information Return (AIR) - HSP HP0030ORG Sample - Health Service Provider Annual Information Return (AIR)
HSP Inactive Licensing - HSP HP0031ORG Apply Now for a Health Service Provider Licence
HSP Inactive Billing HP0032ORG How to Resolve a Complaint about Billing Practices in the Health Service Providers Sector
HSP Inactive Licensing - HSP HP0033ORG Public Registry of Licensed Health Service Providers
HSP Inactive Annual Information Return (AIR) - HSP HP0034ORG Health Service Provider Sector Reports
HSP Inactive Annual Information Return (AIR) - HSP HP0035ORG Health Service providers: How to update your contact information and file the Annual Information Return (AIR)
HSP Inactive Communications HP0036ORG Subscription Centre
Mortgage Inactive Annual Information Return (AIR) - Mortgage Brokering MB0001ORG 2017 Annual Information Return Results Summary Report
Mortgage Inactive Annual Information Return (AIR) - Mortgage Brokering MB0002ORG AIR Summary Results for Previous Years
Mortgage Inactive Annual Information Return (AIR) - Mortgage Brokering MB0003ORG FAQs on Annual Information Returns and Financial Statements
Mortgage Inactive Annual Information Return (AIR) - Mortgage Brokering MB0004ORG Annual Information Returns
Mortgage Inactive Annual Information Return (AIR) - Mortgage Brokering MB0005ORG Mortgage brokerages and administrators: How to check/update your contact information, and file the Annual Information Return (AIR)
Mortgage Inactive Syndicated Mortgage Investments MB0006ORG Requirements for Promoting Syndicated Mortgage Investments
Mortgage Active Mortgage Fraud MB0007ORG Your responsibilities to prevent mortgage fraud
Mortgage Inactive Syndicated Mortgage Investments MB0008ORG Changes to syndicated mortgage rules: New FSCO forms available
Mortgage Inactive Non-Qualified Syndicated Mortgages MB0009ORG Policies and Procedures -- Non-qualified Syndicated Mortgages
Mortgage Inactive Mortgage Fraud MB0010ORG Checklist on Detecting and Preventing Mortgage Fraud
Mortgage Active Mortgage Administrator Checklist MB0011ORG Compliance Checklist for Mortgage Administrators
Mortgage Active Brokerage Checklist MB0012ORG Compliance Checklist for Managing the Mortgage Brokerage
Mortgage Active Compliance - Mortgage Brokering MB0013ORG Compliance Checklist for Mortgage Brokerages, Brokers & Agents
Mortgage Active Compliance - Mortgage Brokering MB0014ORG Compliance Checklist for Managing the Mortgage Administrator, Keeping Records and Trust Accounts
Mortgage Inactive Mortgage Fraud MB0015ORG Checklist on Detecting and Preventing Mortgage Fraud
Mortgage Inactive Mortgage Fraud MB0016ORG FAQs on FSCO's Checklist on Detecting and Preventing Mortgage Fraud
Mortgage Inactive Syndicated Mortgage Investments MB0017ORG MFDA and FSCO issue joint communication concerning the selling of syndicated mortgage investments
Mortgage Inactive Errors & Omissions Insurance - Mortgage Brokering MB0018ORG Errors & Ommisions Insurance Requirements
Mortgage Inactive FAQs MB0019ORG Frequently Asked Questions for the Mortgage Broker Industry
Mortgage Inactive FAQs MB0020ORG FAQ on Business Requirements
Mortgage Active Application - Mortgage Brokering MB0021ORG Mortgage Administrator Licence Application - Instructions for completing the application
Mortgage Active Application - Mortgage Brokering MB0022ORG Mortgage Brokerage Licence Application - Instructions for completing the application
Mortgage Inactive Forms - Mortgage Brokering MB0023ORG Mortgage Brokering Forms
Mortgage Inactive Non-Qualified Syndicated Mortgages MB0024ORG Checklists for Non-Qualified Syndicated Mortgage Forms effective July 1, 2018
Mortgage Inactive Non-Qualified Syndicated Mortgages MB0025ORG FAQs on FSCO's Forms Relating to Non-qualified Syndicated Mortgage Transactions
Mortgage Active Education MB0026ORG Mortgage Broker and Mortgage Agent Education
Mortgage Inactive Complaints MB0027ORG How to Resolve a Complaint About a Mortgage Brokerage, Broker, Agent or Administrator
Mortgage Inactive Education MB0028ORG Education FAQ - Mortgage Brokering Industry
Mortgage Inactive Administration - Mortgage Brokering MB0029ORG Existing Mortgage Brokerages and Administrators
Mortgage Inactive Resources MB0030ORG Government of Canada Resources