The Financial Services Regulatory Authority of Ontario (FSRA) is responsible for supervising and regulating a broad range of financial service sectors. FSRA issues guidance to make it easier for the public, new entrants and incumbents to understand what is legally binding, what is FSRA’s interpretation or application of law and what information is designed to be helpful. All guidance is issued in accordance with FSRA's Guidance Framework.

The following table lists Active guidance. Use the filters to search the table or enter text in the search field. Please reach out to our contact centre if you require assistance.

Note: 

  • To find inactive guidance select “inactive from the “Status” filter.
  • For information on inactive / Inherited guidance, follow this link Inherited Guidance
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Showing 1 to 100 of 1065 entries
Sector Status Category Guidance Number Guidance Name
Auto Inactive Settlement AU0043ORG Amendments to the Settlement Disclosure Notice
Auto Inactive Fraud & Abuse Reduction AU0120ORG Fighting Auto Insurance Fraud: What You Can Do
Auto Inactive Forms - Auto AU0046ORG Revised Assessment of Attendant Care Needs and Introduction of Form 1 HCAI Pilot Project
Auto Active Attendant Hourly Rate AU0053ORG Superintendent’s Guideline No. 01/18: Attendant Care Hourly Rate Guideline
Auto Inactive Insurance Provider Protection Act AU0006ORG Emergency Service Provider's Insurance Protection Act (Insurance Amendment), 2004
Auto Active Residual Market AU0067ORG Facility Association amendment to eligibility rules in the residual market
Auto Inactive Licensing - Auto AU0025ORG New Regulations for Service Provider Licensing and Changes to Statutory Accident Benefits Schedule – Effective September 1, 2010
Auto Inactive Consumer Education AU0087ORG Understanding Insurance for Motorcycles, Snowmobiles, and Other Motorized Vehicles
Auto Inactive Bill of Rights AU0085ORG Auto Insurance Consumers' Bill of Rights
Auto Active Ridesharing AU0047ORG Private Vehicles for Hire - Ridesharing: Fleet Insurance Policy (Intact/Uber), Approval of an Electronic Insurance Card for Ridesharing, and Amendments to the Definition of “Fleet”
Auto Inactive MVACF AU0117ORG Apply to the Motor Vehicle Accident Claims Fund
Auto Inactive Forms - Auto AU0048ORG Revised Auto Insurance Claim Forms: OCF-18, OCF-21 and OCF-23
Auto Active Attendant Hourly Rate AU0054ORG Revised Attendant Care Hourly Rate Guideline and Clarification of Health Care Providers Subject to the Professional Services Guideline
Auto Inactive Driver Endorsement AU0007ORG Excluded Driver Endorsements (OPCF 28A and O.E.F. 78A)
Auto Active Lapse in Auto Insurance Coverage AU0069ORG Regulation on lapse in automobile insurance coverage
Auto Active Licensing - Auto AU0029ORG New Regulations for Service Provider Licensing and Proclamation Order
Auto Active Licensing - Auto AU0030ORG New Proclamation Dates for Service Provider Licensing
Auto Inactive Claims Process AU0086ORG After an Auto Accident: Understanding the Claims Process
Auto Inactive Financial Literacy AU0001ORG Your Financial Literacy Portal
Auto Active Expense Guideline AU0049ORG Revised Attendant Care Hourly Rate Guideline and Transportation Expense Guideline
Auto Inactive MVACF AU0118ORG Apply to the Motor Vehicle Accident Claims Fund
Auto Inactive Forms - Auto AU0058ORG Amendments to Three Ontario Automobile Policy Forms - OAP 1, OPF 2 and OAP 4
Auto Active Health Care AU0055ORG Health Care for Auto Insurance Guideline
Auto Active Administrative Lapse AU0010ORG An Administrative Lapse or a Suspension of a Driver’s Licence
Auto Inactive Bill 59 AU0071ORG Implementing Bill 59: consumer brochures, SABS, and new/revised forms
Auto Active Licensing - Auto AU0032ORG Amendments to the Statutory Accident Benefits Schedule, Service Provider Regulations, Administrative Penalties and Eligibility for Transportation Expenses
Auto Inactive Consumer Protection - Auto AU0089ORG Don't Get Scammed Buying Auto Insurance
Auto Inactive Forms - Auto AU0002ORG New and Revised Policy and Endorsement Forms
Auto Inactive Filing - Auto AU0050ORG Amendments to the Private Passenger Automobile Filing Guidelines and Technical Notes
Auto Inactive Auto Insurance General AU0119ORG Link to Auto Insurance Page
Auto Inactive Forms - Auto AU0062ORG Second set of plain-language policy change forms
Auto Inactive HCAI Guideline AU0056ORG Revised Health Claims for Auto Insurance (HCAI) Guideline – Including the Assessment of Attendant Care Needs Form (Form 1)
Auto Active Preferred Provider Networks AU0012ORG Best Practices for Preferred Provider Networks (PPNs)
Auto Active Bill 59 AU0074ORG Implementing Bill 59: 'Protected defendant' undertaking to Ontario by out-of-province insurers
Auto Active Minor Injury Guideline AU0026ORG Minor Injury Guideline
Auto Inactive Consumer Protection - Auto AU0090ORG Tips for Avoiding Tow Truck and Storage Scams
Auto Inactive Forms - Auto AU0003ORG Implementing Automobile Insurance Reforms Under Bill 198: Revised Ontario Automobile Policy (OAP 1) and related Policy and Endorsement Forms
Auto Inactive Filing - Auto AU0052ORG Updated Automobile Insurance Filing Guidelines
Auto Active Arbitration AU0121ORG Private Arbitration Decisions
Auto Inactive Forms - Auto AU0066ORG French Automobile Insurance Forms
Auto Active HCAI Guideline AU0115ORG Health Claims for Auto Insurance (HCAI)
Auto Active CAIA AU0014ORG Compulsory Automobile Insurance Act (CAIA) "Insurance Card"
Auto Inactive Volunteer Drivers AU0072ORG Coverage and rating for volunteer drivers
Auto Inactive Minor Injury Guideline AU0028ORG Revised Minor Injury Guideline and Treatment and Assessment Plan (OCF-18)
Auto Inactive Consumer Protection - Auto AU0091ORG How to Save on Auto Insurance
Auto Inactive Forms - Auto AU0008ORG Revised Ontario Garage Automobile Policy (O.A.P. 4) and Other Automobile Insurance Forms
Auto Active Filing - Auto AU0100ORG Private Passenger Automobile Filing Guidelines - Major
Auto Inactive Rate Approvals AU0122ORG Auto Quarterly Rate Approvals
Auto Inactive Forms - Auto AU0068ORG Third set of policy change forms
Auto Inactive Technical Amendment AU0057ORG Technical Amendments to Auto Insurance Regulations
Auto Active Indexation AU0015ORG 2009 Indexation Percentage under Bill 59/198, 2009 Indexation Percentage and Revised Deductibles/Monetary Amounts under Bill 164, and Changes to the Conservative Mennonite Automobile Brotherhood Assistance Plan Exemption Identification Card
Auto Inactive Loss Transfer AU0073ORG Loss transfer
Auto Active Professional Services Guideline AU0027ORG Professional Services Guideline
Auto Inactive Consumer Protection - Auto AU0092ORG Staged Auto Accidents: Protect Yourself from this Fraud
Auto Inactive Forms - Auto AU0009ORG New and Revise Accident Benefit Claim forms
Auto Active Filing - Auto AU0101ORG Technical Notes for Automobile Insurance Rate and Risk Classification Filings
Auto Active Transportation Expense AU0125ORG Superintendent's Guideline No. 04/16: Transportation Expense Guideline
Auto Inactive Forms - Auto AU0070ORG Amendments to the Ontario Garage Automobile Policy (OAP 4) and related forms, and amendments to the Ontario Automobile Policy (OAP 1) and related forms
Auto Active Rules and Risk Classification AU0059ORG Automobile Insurance Underwriting Rules and Risk Classification Variables
Auto Active Indexation AU0022ORG Optional Indexation Benefit Guideline
Auto Active Loss Transfer AU0076ORG Loss transfer: standardized forms and procedures
Auto Active Professional Services Guideline AU0031ORG Updated Professional Services Guideline
Auto Inactive Consumer Protection - Auto AU0093ORG Auto Insurance Consumer Resources
Auto Inactive Forms - Auto AU0011ORG Amendments to the Ontario Automobile Policy (OAP 1) and related forms
Auto Inactive Filing - Auto AU0103ORG List of guidelines
Auto Active Assessments and Examinations AU0127INF Cost of Assessments and Examinations Guideline
Auto Inactive Forms - Auto AU0080ORG Revised OEF 4a, 5 and 5c
Auto Inactive SABS AU0060ORG Regulation on Endorsement for Optional Benefits in the SABS
Auto Active Indexation AU0129DEC 2024 Automobile Insurance Indexation Amounts
Auto Inactive Loss Transfer AU0079ORG Loss transfer revisited
Auto Active Insurance Provider Payments AU0033ORG Late Payments From Insurers to Licensed Service Providers
Auto Active Consumer Protection - Auto AU0131INT Consumer Relief During A Declared Emergency under the Emergency Management and Civil Protection Act
Auto Inactive Forms - Auto AU0013ORG Amendments to the Ontario Garage Policy (O.A.P. 4) and Other Commercial Automobile Insurance Forms
Auto Inactive Filing - Auto AU0104ORG Automobile Insurance endorsements guidelines
Auto Active Electronic Insurance Card AU0128APP Modernizing Automobile Insurance - Approval of Electronic Insurance Card
Auto Active Forms - Auto AU0111ORG Other Automobile Insurance Forms
Auto Inactive SABS AU0123ORG Superintendent's and Commissioner's Guidelines - Auto Insurance SABS
Auto Active Regulation AU0016ORG Changes to Ontario Regulation 283/95: Disputes Between Insurers
Auto Inactive Loss Transfer AU0094ORG Analysis of Reform Cost and Loss Trend Rates for Ontario Private Passenger Automobile Insurance
Auto Inactive Auto Insurance Regulations AU0034ORG Changes to Automobile Insurance Regulations; Guideline Update
Auto Active Consumer Protection - Auto AU0136APP Reporting and resolution of rating and underwriting errors
Auto Inactive Forms - Auto AU0017ORG Implementing Automobile Insurance Reforms: Amendments to the Ontario Automobile Policy and Related Forms
Auto Inactive Filing - Auto AU0105ORG Automobile Insurance forms filings
Auto Active Innovation AU0130APP Innovative Auto Insurance Products-Subscriptions (“IAIP-S”)
Auto Inactive Forms - Auto AU0112ORG Automobile Insurance Policy (O.A.P. 1), Application and Endorsement Forms
Auto Active SABS AU0124ORG 2019 Automobile Insurance Legislated and Regulatory Adjustments and Optional Indexation Rates Under the Statutory Accident Benefit Schedule
Auto Active Regulation AU0019ORG Publication of Private Arbitration Decisions Involving Ontario Regulation 283/95: Disputes Between Insurers
Auto Active OPCF 47 AU0075ORG Understanding the operation of OPCF 47 - Optional Accident Benefits
Auto Inactive Auto Insurance Regulations AU0042ORG Amendments to Automobile Insurance Regulations
Auto Inactive Certificate AU0095ORG CERTIFICATE OF AN OFFICIAL: Appendix E
Auto Inactive Forms - Auto AU0018ORG Revised Accident Benefit Claims Forms and New Attendant Care Hourly Rate Guideline
Auto Inactive Filing - Auto AU0106ORG Key Legislative Requirements and Overview of Filing Guidelines
Auto Active Forms - Auto AU0113ORG Garage Automobile Policy (O.A.P. 4), Application and Endorsement Forms
Auto Active SABS AU0133INT Statutory Accident Benefits Claims during the COVID-19 Outbreak
Auto Inactive Unfair or Deceptive Acts AU0021ORG Changes to Ontario Regulation 7/00: Unfair or Deceptive Acts or Practices
Auto Active Fleets AU0077ORG FSCO's clarification about the exemption for fleets
Auto Active Cost of Goods AU0036ORG Cost of Goods Guideline
Auto Inactive Certificate AU0096ORG CERTIFICATE OF AN OFFICIAL: Appendix B
Auto Inactive Forms - Auto AU0020ORG New and Revised Policy and Endorsement Forms
Auto Active Filing - Auto AU0107ORG Other than Private Passenger Automobile Filing Guidelines - Major